Delivering Non-veg Pizza costs Rs. 1 crore to Pizza chain; Religious Belief of customer impaired

Delivering non-vegetarian pizza costed Rs.1 Crore to a pizza chain, as religious belief of the vegetarian customer was impaired. The customer from Ghaziabad, Deepali Tyagi choose to directly approach consumer court when last year in march 2019 she received a wrong pizza order.

The customer seeks the compensation of Rs. 1 crore from a pizza chain for delivering a non-vegetarian pizza. Her petition remarked, that she is pure vegetarian because of her “religious beliefs, teachings, family traditions, own conscience, and her best choice”.

Deepali ordered the pizza for her family and it wasn’t delivered in the promised time frame of 30 minutes. After she received the order and took bite noticed pieces of meat instead of mushroom on the pizza. The district manager of the pizza chain outlet offered free pizza to her entire family as compensation after her complain.


But Deepali refused the offer as according to her the company had spoiled her religious practices and gave her a permanent mental agony. She believed that she would have to go through several long and expensive rituals which will cost her lakhs of rupees. The matter is currently being heard by a Delhi District Consumer Redressal Commission.

The consumer court petition of Deepali states, ” That the opposite part’s negligent manner of performance has contaminated complainant body with food mixed with and al meat that was acquired by killing and cutting short the life given by God to any animal. In her religious belief killing any animal and eating its meat is a ‘paap’ (sin). The opposite party has a deceitfully involved complainant in that sin of eating animal meat. They have wounded her soul giving her mental agony for her whole life. They have ravaged her religious belief.”

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