In the the duration of lockdown getting basic necessities like groceries were even a task and ordering groceries online is offered by many but JioMart came up with more convenient way to order regular items that is via WhatsApp.
It was introduced in January this year and in the duration of pandemic received major boost. As per, RIL Chairman and Managing Director Mukesh Ambani JioMart crossed 250,000 daily orders by the month of July.
Though there are many other applications that offer the same service but JioMart is a lil different from that it is partially an offline store as well. While you order from the app or through WhatsApp the delivery will be done in your nearby Kirana store and you can collect your order from there. The application have limited its service to some cities now.
How it is different ?
As JioMart is an online – offline store the delivery service much more faster than other competitors. The best part to order from JioMart is there is “no question asked return policy.”
This is not all, it also provides discount coupons and loyalty points if ordered from Jio Cart along with it if you are Reliance member you will receive points for every oder of Rs. 200 and can acquire them while shopping from any Reliance store. You can check your points by giving a miss call on 9212999888.
How to order ?
One can order directly from WhatsApp without downloading the app of JioMart on the number 8850008000. WhatsApp will direct you to the JioMart site to order the items.
While placing order you have to fill all the necessary details if you are ordering for the time. It will ask to enter the WhatsApp number to get all the order details on the App. If you do not download the JioMart App you can order from WhatsApp which will direct you to the official website of JioMart. You will receive confirmation of your WhatsApp number through SMS, mail and WhatsApp.
You will receive confirmation message from a different number than JioMart that will give you all the details regarding your order, one gets link to queries like status of order, refund, switch accounts all would be answered through this number. The only drawback is if users have any other query other than these they have to use the number from the official website of JioMart. You will receive a pdf to get all the details regarding shipment of the item.
As per, the company it offers services currently in 200 cities but JioMart is expanding its services to other cities as well and delivery of the ordered item is expected to be less than an hour which could be the USP of the app among the competitors.